Whether you're a church administrator setting up your community or a member who needs help, we're happy to assist.
✉ [email protected]Common Topics
Account & Sign-in
Trouble signing in, resetting your password, or updating your email address.
Church Setup & Subscription
Help setting up your church, choosing a plan, or managing your subscription billing.
Events & Special Events
Creating events, managing registrations, processing payments, or setting up retreats and conferences.
Ministry Management
Creating ministries, assigning leaders, managing members, and configuring ministry channels.
Chat & Notifications
Messages not sending, notifications not arriving, or channel management.
MaiRomi AI
Questions about the MaiRomi AI feature, subscription management, response quality, or source citations. Learn more about MaiRomi.
Privacy & Data
Export your data, delete your account, or questions about how your information is used. See our Privacy Policy.
Bug Reports
Found something that doesn't work right? Let us know with as much detail as possible — screenshots help!
Response Time
We aim to respond to all support requests within 24 hours during business days (Monday–Friday).
Account Deletion
You can delete your account directly in the app: Settings → Account → Delete Account. You can also request deletion by emailing [email protected] or visiting our account deletion page.