How To

Quick guides to get the most out of MyRomi
Getting Started
  1. Download MyRomi from the App Store or Google Play
  2. Tap Get Started
  3. Enter your email address and create a password
  4. Verify your email by tapping the link we send you
  5. Complete your profile with your name and optional photo
Tip: You can also sign in with Google or Apple for faster setup.
  1. After signing in, tap Join a Church
  2. Enter the invite code provided by your church
  3. Confirm the church name is correct and tap Join
  4. Your church admin may need to approve your request
Tip: Ask your church office or pastor for the invite code if you don't have one.
  1. Create your account and tap Create a Church
  2. Enter your church name, address, and contact info
  3. Upload your church logo (optional but recommended)
  4. Choose a subscription plan that fits your community
  5. Share your invite code with members so they can join
Tip: You can update all church details later from Settings.
  1. Go to Settings from the bottom navigation
  2. Tap Church Profile
  3. Edit the name, address, phone, or description
  4. Tap the logo to upload a new image
  5. Tap Save to apply changes
Members
  1. Share your church's invite code with the person
  2. They will create an account and enter the code to join
  3. If approval is required, you'll see their request in Settings → Pending Members
  4. Tap Approve to add them to your community
  1. Go to Community from the bottom navigation
  2. Find the member's profile
  3. Tap the more options menu (three dots)
  4. Select Remove from Church
  5. Confirm the action
Tip: Removed members can rejoin using the invite code unless you disable it.
  1. Go to Community and find one of the duplicate profiles
  2. Tap the more options menu (three dots)
  3. Select Merge with Another Member
  4. Search for and select the other duplicate profile
  5. Choose which details to keep for each field
  6. Tap Merge to combine them into one profile
Tip: Merging preserves attendance history and group memberships from both profiles.
  1. Go to Settings → Import Data
  2. Download the CSV template
  3. Fill in your member data (name, email, phone are supported)
  4. Upload the completed CSV file
  5. Review the preview and map any columns if needed
  6. Tap Import to add all members at once
Tip: Back up your data before importing to be safe.
  1. Go to Settings → Export Data
  2. Select Members as the data type
  3. Choose which fields to include
  4. Tap Export CSV
  5. The file will be downloaded or shared to your device
Events
  1. Go to Events from the bottom navigation
  2. Tap the + button
  3. Enter the event title, date, time, and location
  4. Add a description and optional image
  5. Set visibility (everyone or specific ministries)
  6. Tap Create to publish
Tip: Enable RSVP to track who's coming.
  1. When creating or editing an event, tap Repeat
  2. Choose a frequency: daily, weekly, biweekly, or monthly
  3. Set the days of the week if applicable
  4. Choose an end date or select "No end date"
  5. Tap Save
Tip: Editing a recurring event lets you change just one occurrence or all future ones.
  1. Go to Events and find the event
  2. Tap on the event to open it
  3. Tap Edit to make changes, or Cancel Event to remove it
  4. Members who RSVP'd will be notified of changes
  1. Open the event and tap Attendance
  2. Check off members as they arrive
  3. Use the search bar to quickly find names
  4. Add walk-in guests by tapping Add Guest
  5. Attendance is saved automatically
Tip: You can also take attendance after the event has ended.
  1. Go to Events and tap the + button
  2. Toggle on Special Event mode
  3. Add multi-day schedule, sessions, and speakers
  4. Enable registration with optional payment collection
  5. Set capacity limits and deadlines if needed
  6. Publish and share the registration link with your community
Tip: Special events support team formation, room assignments, and meal planning.
Ministries & Groups
  1. Go to Community and tap the Ministries tab
  2. Tap the + button
  3. Enter the ministry name and description
  4. Assign a ministry leader
  5. Choose if it's open to join or by invitation only
  6. Tap Create
  1. Open the ministry and go to its Members list
  2. Find the person you want to promote
  3. Tap the more options menu next to their name
  4. Select Make Leader
Tip: Leaders can manage members, create events, and post announcements for their ministry.
  1. Open the ministry and tap Settings
  2. Scroll down and tap Delete Ministry
  3. Confirm the deletion
Tip: Consider archiving instead of deleting to preserve history. Archived ministries can be restored later.
Communication
  1. Go to the Home feed
  2. Tap New Announcement
  3. Write your message and add an optional image
  4. Choose who receives it: everyone or specific ministries
  5. Tap Post
Tip: Announcements appear in members' feeds and trigger push notifications.
  1. Go to Chat from the bottom navigation
  2. Tap the new message icon
  3. Search for and select the person
  4. Type your message and tap send
  1. Go to Chat and tap the + button
  2. Select New Channel
  3. Give the channel a name and description
  4. Choose who can join: open, ministry-only, or invite-only
  5. Tap Create
Tip: Ministry channels are automatically created when you create a ministry.
  1. Go to Settings → Notifications
  2. Toggle notifications on or off for each category
  3. To mute a specific chat, open the chat and tap the bell icon
  4. Choose to mute for 1 hour, 1 day, or indefinitely
Prayer & Devotionals
  1. Go to Peace Corner
  2. Tap New Prayer Request
  3. Write your request
  4. Choose visibility: share with everyone or keep it private to leaders
  5. Tap Submit
Tip: Others can tap the pray button to let you know they're praying for you.
  1. Go to Peace Corner
  2. Tap the HeartNote tab
  3. Read today's devotional
  4. Tap Reflect to add your personal thoughts (only visible to you)
Tip: HeartNote devotionals refresh daily. Enable notifications to never miss one.
Forms & Surveys
  1. Go to Settings → Forms
  2. Tap New Form
  3. Add a title and description
  4. Add fields: text, multiple choice, dropdown, date, etc.
  5. Set whether responses are anonymous
  6. Tap Publish to share with your community
  1. Go to Settings → Forms
  2. Tap on the form you want to review
  3. Select the Responses tab
  4. View individual responses or a summary overview
  5. Tap Export to download responses as a CSV
Subscription & Billing
  1. Go to Settings → Subscription
  2. View your current plan and billing cycle
  3. Tap Change Plan to upgrade or downgrade
  4. Update payment methods under Billing
Tip: Plan changes take effect at the start of your next billing cycle.
  1. Go to Settings → Subscription
  2. Tap Cancel Subscription
  3. Confirm the cancellation
  4. Your access continues until the end of the current billing period
Tip: Your data is kept for 30 days after cancellation in case you change your mind.
Your Account
  1. Tap your profile picture or go to Settings → Profile
  2. Edit your name, bio, or contact information
  3. Tap your photo to upload a new one
  4. Tap Save
  1. Go to Settings → Account → Change Password
  2. Enter your current password
  3. Enter and confirm your new password
  4. Tap Update
Tip: Forgot your password? Use the "Forgot Password" link on the sign-in screen.
  1. Go to Settings → Account → Delete Account
  2. Read the information about what will be removed
  3. Enter your password to confirm
  4. Tap Delete My Account
Tip: You can also request account deletion at myromi.app/delete-account.
  1. Tap the church name at the top of your Home screen
  2. Select a different church from the list
  3. The app will switch to that community instantly
Tip: You can belong to multiple churches at the same time.
Live Streaming
  1. Go to the event you want to stream
  2. Tap Go Live
  3. Grant camera and microphone permissions if prompted
  4. Add a title for the stream
  5. Tap Start Streaming
Tip: Members will receive a notification when you go live.
  1. When a stream is live, you'll see a Live banner on the Home feed
  2. Tap the banner or go to the event
  3. The stream will start playing automatically
  4. Use the chat sidebar to interact during the stream
Troubleshooting
  1. Check that notifications are enabled in your device's Settings → MyRomi
  2. In the app, verify Settings → Notifications are turned on
  3. Make sure you're not muting the specific chat or channel
  4. Try signing out and back in
  5. If the issue persists, contact [email protected]
  1. Make sure you're on the latest version of MyRomi
  2. Close and reopen the app
  3. Check your internet connection
  4. Clear the app cache in Settings → Storage
  5. If the problem continues, email us at [email protected] with details
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